Services

Turn our services to your advantage

At Call & Mail 24, we help businesses succeed. From customer support and lead generation to IT solutions, our services are designed to help you grow, connect, and deliver — all with the reliability and care your brand deserves.

Inbound phone service


Friendly and professional agents who answer every call to ensure your customers feel well cared for at all times.

Outbound campaigns


From lead generation to customer reactivation - we handle targeted outbound calls that deliver measurable results.

Email & chat support


Fast and reliable responses across digital channels - for informed, satisfied, and loyal customers.

Order & appointment management


We handle incoming orders and appointment requests - precisely and efficiently to keep your operations running smoothly.

Complaint handling


Polite and professional handling of complaints - we turn dissatisfaction into trust and customer loyalty.

Product and technical support


We support your customers with technical questions and product-related concerns, so your team can focus entirely on your core business.

Calls per year

Years in operation

Languages in service

Dedicated agents

Contact

Would you like to get in touch or discuss a project? Our team is here for you. We respond to every inquiry within 24 hours.

Talk to our team

+49 (0) 911 8808 133 / +30 2531 118025

Email inquiry

info@callandmail24.de

More than communication

Complete solutions for your business

At Call & Mail 24, we go beyond classic customer service solutions. Discover our technical services that make your business more efficient and future-ready.

IT solutions that empower your business

We offer more than communication - our IT experts develop tailored solutions for your processes. Whether it’s software development, system integration, or digital platforms - we build the technical foundation for your growth.

Custom web applications

Built with modern technology to match your business logic and workflow.

Automation & process optimization

Save time and reduce costs with customized automation for repetitive tasks.

IT consulting & support

Get expert guidance and technical support to resolve issues and optimize your operations.

Secure & SEO-optimized websites

From corporate websites to customer portals, we create fast, responsive, and SEO-friendly platforms.

Ready to strengthen your business digitally?

Let’s find the right solution for your IT challenges together.

Request a free consultation now

Call Center Abroad: Your global hub

Discover callcenter-im-ausland.de , the platform for cross-border customer services. Companies from Germany find suitable international call centers here, while call centers benefit from clearly defined inquiries. We connect you efficiently and with trust - across borders.

For companies: Find the right call center in just a few steps

  • Fill out the form and let us know your requirements and wishes.
  • Your data will remain confidential and will only be shared with providers that match your request.
  • Receive offers directly, compare the services offered, and make an informed choice.

Save time in your search and benefit from highly targeted suggestions from abroad - tailored to your needs.

For call centers: New opportunities from German inquiries

  • Get exclusive access to specific inquiries from companies that need your service.
  • Review the details and choose the projects that fit your profile.
  • Contact the company directly without any intermediaries and take the first step towards a successful collaboration.

Expand your client base in Germany and build long-term partnerships - all through an intuitive platform.